About Us People Team Alison Rafferty Head of Business Operations Ali is the Head of Business Operations at Earthwatch. Originally from Scotland, she made Melbourne her home a few years ago. Her background is in travel, from managing a large-scale luxury hotel resort to establishing a tourism operation in the jungles of Costa Rica; Ali has etched a career of over 20 years from her love of travel. Her strengths lie in process improvement, customer engagement, relationship building, financial management, compliance assurance and leading resilient, high performing teams. Excited by the opportunity of a company that combines travel with environmental goals, Ali is passionate about the environment and keen to learn more in combating climate change. Through immersing herself in various countries and cultures, Ali has a broad understanding of the global challenges we face. Ali is a mum, trained Mental Health First Aider, keen photographer, fluent in Spanish and passionate about contributing to a more sustainable future.